2020 Workforce Management Benchmark Report

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EPAY Systems

12 min read ยท Apr 15, 2026

2020 Workforce Management Benchmark Report

KPIs, Results, and Benchmarks for Employers with an Hourly, Distributed Workforce More employers are leveraging HR analytics to better manage their human assets. In industries where profit margins are razor thin and class-action lawsuits have increased by fourfold in less than two decades, such actionable intelligence can make a key difference. In a recent three-month study, EPAY collected data across its customer base, capturing four critical KPIs of its global user population. Download the report to see how you stack up against your competitors and review industry benchmarks and best practice.

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