A New Generation is Making Waves in the Workplace - And They Are Redefining the Game Plan [Successfully, as it Happens]

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SSON

12 min read · Apr 15, 2026

A New Generation is Making Waves in the Workplace - And They Are Redefining the Game Plan [Successfully, as it Happens]

Discover how some of the top 20 Most Admired SSCs globally were recruiting new skill sets, what kind of training was most effective, and which strategies were most successful in retaining key talent. As the workplace reflects a new demographic, the nature of Shared Services work changes, and technology offers a boost – successful organisations are rethinking talent management and training to equip teams for the digital age (and the millennial invasion). As much as Millennials represent an opportunity, they also represent a challenge to recruiters trying to build a solid talent pipeline and develop strategic succession plans. In this report discover Vodafone, BP and Discovery Communications' secrets on managing millennials and talent retention in Central & Eastern Europe.

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