Top 5 Collaboration/CX Technology Issues Facing Enterprises in 2025

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Enterprise Connect

12 min read · Apr 15, 2026

Top 5 Collaboration/CX Technology Issues Facing Enterprises in 2025

Enterprise IT/communications professionals face an array of challenges, from the impact of AI to strategies for the cloud, CX, AV/video for meeting rooms, and security. Below you’ll find the top 5 industry issues as identified by the program committee of Enterprise Connect, the largest vendor-neutral, independent conference and expo for the enterprise communications industry in North America.

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