Six Sigma and Redesigning Patient Flow
BMGI
12 min read ยท Apr 15, 2026
Learn how hospital emergency rooms prove to be fast-paced and efficient, meeting the ever-demanding needs of patients. This case study discusses the challenges, processes and results of how Charleston Area Medical Center (CAMC), West Virginia's largest medical center and a Level 1 Trauma facility, redesigns administrative and clinical processes in its emergency room and reduces patient wait time by 95 percent.
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