Steering Between Hype and Hopelessness

AI is affecting security in every part of the communications infrastructure. Research and advisory firm Metrigy found that collaboration security incidents are up 300% since 2021, while a report from TransUnion finds that 70% of telecom fraud incidents are now occurring through online channels. Rounding out the picture is a report from security vendor Pindrop, which found that fraud in contact centers now occurs in one of every 599 incoming calls, representing a 26% increase year over year and a 100% increase when compared to 2021. Here are four ways that AI is weaponizing vulnerabilities in communications infrastructures today. Download Now!