Talent Pulse: Creating a Sustainable Coaching Culture
Human Capital Institute
12 min read · Jun 17, 2026
In our rapidly changing knowledge economy, a command-and-control leadership style is not effective in equipping employees for an evolving business environment. Organizations need managers and leaders who use coaching skills to engage and empower employees to respond, problem solve and adapt in real time in order to deliver organizational results. In fact, HCI’s research revealed that 51% of organizations with a strong coaching culture report higher revenue than their industry peers. Our summary report of research conducted in partnership by HCI and ICF outlines the components and stakeholders needed to build a sustainable coaching culture.
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