Talent Pulse: Inclusive Diversity: Valuing and Leveraging Differences for Business Success

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Human Capital Institute

12 min read ยท Jun 17, 2026

Talent Pulse: Inclusive Diversity: Valuing and Leveraging Differences for Business Success

Though frequently used together, the terms diversity and inclusion have different meanings. A diverse workforce is not necessarily an inclusive one. In a culture of inclusive diversity, the full potential of all employees is realized. We asked HR practitioners and leaders involved with diversity and inclusion (D&I) in over 150 organizations about their current programs to shed light on what is working and what is not. In fact, researchers recently found that mandatory diversity training that tries to police thoughts and behaviors do more harm than good. They often result in backlash and can make an organization less diverse in the long-run. In our survey, we asked about the D&I training offered but also explored the outcomes of those engagements to better understand the most effective ways to build inclusive diversity. Our research report explores the most effective ways to build inclusive diversity in an organization.

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