The Role of the User Experience in Video Conferencing

This Frost & Sullivan brief will highlight the key elements companies should look for in a video conferencing system, and offer best-practices recommendations for identifying and working with a video solutions provider. Companies should look for video systems that are easy to use, that integrate well with existing communications platforms, and that require little-to-no management support, especially for day-to-day use. This is especially important as company's look to make video communications as comfortable as placing an audio call or sending an e-mail or text.