The Webinar Archive

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Essential Tips for Online Video Conferencing

Telecommuting is no excuse to take a casual approach to workplace communication. It’s important to treat online video meetings on par with in-person meetings. To help you handle online conferencing with ease and on a professional footing every time, we’ve put together this cheat sheet. The cheat sheet contains essential tips to help you prep for video meetings, avoid disruptions, manage your time, and more.

Jun 17, 2026 8 min read Premium

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The Patient Visibility Gap in Pharma: Why More Data Still Isn't Delivering Precision

Pharma has spent years investing in more data, more vendors, and more analytics. Yet teams still struggle to find the right patients fast enough for modern clinical and commercial demands. Why? Because many traditional approaches are built on delayed or clinically flattened signals. Claims can show that something happened. They rarely capture the full clinical intent behind why it happened, whether a patient truly meets nuanced criteria, or where an intervention window is opening in real time. In an era of targeted therapies, tighter eligibility criteria, enrollment pressure, and growing scrutiny around evidence quality, that gap matters. This session will examine where legacy methods fall short, why more data alone is not solving the problem, and what it takes to build a more precise, clinically grounded patient identification strategy.

Jun 17, 2026 8 min read Premium

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Payroll Mastery eBook

Simplify Compliance, Streamline Processing, and Sleep Better Knowing Your Employees Are Paid Right Every Time Every two weeks, like clockwork, millions of employees check their bank accounts expecting to see their paycheck deposited. For most, it's a routine so reliable they  barely think about it. But behind that seemingly simple transaction lies one of the most complex, regulated, and critical functions in business: payroll. If you've picked up this book, you likely know that payroll is anything but simple. Perhaps you're drowning in spreadsheets, worried about compliance, or struggling to  keep up with constantly changing regulations. Maybe you're new to payroll and feeling overwhelmed by the sheer volume of knowledge required. Or you might be an experienced professional looking to modernize your approach and elevate your strategic value.

Jun 17, 2026 8 min read Premium

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The Physician Payment Sunshine Act: How It Affects Your Organization

Learn how the Sunshine Act applies to your company's T&E management practices. On December 14, 2011, the Centers for Medicare & Medicaid Services ("CMS") announced the long anticipated draft rules of the Patient Protection and Affordable Care Act which includes the Physician Payment Sunshine Act. Please join this on-demand webinar for an interpretation of this law as it applies to your company's T&E management practices and suggestions for next-steps to ensure compliance.

Jun 17, 2026 8 min read Premium

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Pricing of Popular Payroll Software

As you accelerate toward 2025 with the need to invest in payroll software, make sure to understand your budget. This includes breaking down upfront, subscription, and hidden costs. Download and leverage this free resource to find the best software. It helps you compare the cost of top-rated payroll software solutions and get insights into:

Jun 17, 2026 8 min read Premium

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Ensuring HIPAA and HITECH Compliance with Identity and Access Management

View this on-demand webinar to learn how leading healthcare organizations are dealing with industry compliance requirements for personal health information. The Healthcare Information Portability and Accessibility Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH) have added layers of complexity and cost to all healthcare organizations – many of which are already feeling constrained by the high cost of patient care and limited resources. In order to ensure that Personal Health Information (PHI) and Personally Identifiable Information (PII) is kept private and that you can effectively and efficiently demonstrate compliance with industry regulatory requirements, leading healthcare organizations are leveraging Identity and Access Management (IAM) technology to define, verify and enforce appropriate user access across their healthcare enterprise. View this webinar to get an overview of these regulatory requirements and hear how two Courion customers are addressing these challenges.

Jun 17, 2026 8 min read Premium

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Guiding High-Performance Contact Centers and Teams to Success

Whether you’re a new leader or you’ve been inspiring contact center teams for decades, one thing is certain: what got you here isn’t going to get you where you want to go next. Balancing proven techniques with modern-day strategies for the new workplace is both an art and science, and the most effective contact center leaders – the ones who deliver performance results – use a model similar to the one Josh Streets will share in this session. Learn how today’s modern leaders are balancing winning performance for customers, employees, and stakeholders, and walk away with real-life tips, use cases, and best practices to implement right away

Jun 17, 2026 8 min read Premium

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Contact Center Leadership Can Be Taught- Here's How to Do It

C-level executives consistently say that leadership development is one of their biggest challenges. Yet many companies have no leadership training program at all. Leadership training is particularly critical for call centers, where most leads and managers have little to no formal management education. At Peak Support, we believe leaders are made, not born. We've trained hundreds of leaders, giving them the confidence and skills they need to thrive in their roles. In this talk, we’ll discuss what we teach and how we teach it. We’ll discuss the 5 Principles for Adult Learning and share a checklist that anyone can use to ensure their trainings are as engaging and effective as possible. We'll provide an overview of the 10 topics we consider critical for any leadership development program and do a deep dive into some of the key concepts. All participants will be able to download the complete curriculum for our Emerging Leaders Program, the keystone of our leadership training program, including slides and facilitator guides for each session.

Jun 17, 2026 8 min read Premium

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Video Traffic Rising Rapidly Across Enterprise Networks to Support Organizational Objectives

“Video has emerged as a category of traffic that is streaming through enterprise networks to support mission-critical objectives of organizations across industries.” -- Bryan Reksten, Vice President of Marketing, VITEC Enterprise technology leaders in North America are ramping up investments in enterprise network infrastructure to support growing end-user demand for video applications, including IPTV content. There are among the conclusions of the “BTR-100 Executive Survey on Video Traffic and Applications on Enterprise Networks” commissioned by VITEC, a worldwide leader in advanced video encoding and streaming solutions for business, industrial and public sector applications.

Jun 17, 2026 8 min read Premium

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The Hidden AI Attack Surface: How GenAI Tools Expand Data Exposure Risk

As AI adoption accelerates, 93% of companies are already using or planning to use AI, security teams are confronting a new and rapidly expanding attack surface. Employees now feed sensitive data into tools like ChatGPT, Copilot, Gemini, and internal AI assistants, often without guardrails. This session breaks down how AI tools create new pathways for data exposure, privilege escalation, accidental data sharing, and unauthorized access. Attendees will learn how to identify hidden exposure risks, deploy Generative AI tools securely, and implement governance safeguards that reduce breach and compliance risk without slowing innovation. Speakers:  Opper, Sr Solutions Engineering Leader, Lightbeam Opper is a senior solutions engineering leader with deep expertise in data security, governance, and access control across cloud and hybrid environments. He works closely with security and IT leaders to help them understand where sensitive data lives, who can access it, and how to reduce risk without disrupting the business. Known for his practical, real-world approach, Opper bridges technical depth and executive strategy to deliver measurable security outcomes. Wes Kennedy, Sr Product Marketing Manager, Lightbeam Wes Kennedy is Senior Product Marketing Manager at Lightbeam, where he leads go-to-market strategy and builds content that translates complex infrastructure, AI, and data security technologies into clear customer value. With a background that spans virtualization administration, sales engineering, and principal technical marketing roles, Wes has helped bring to market solutions across data security, hyperconverged infrastructure, cloud-native data platforms, and distributed databases. When he’s not talking about data security and AI, Wes is usually in the shop woodworking, tackling a house project, or out in the garden. He lives in the Columbus, Ohio area with his family.

Jun 17, 2026 8 min read Premium

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HomeTown Heroes: How to Boost Performance and Motivation in the Contact Center

The HomeTown Heroes program at Burton Snowboards aims to boost performance (both quantitative and qualitative) throughout the winter, our busiest time of the year. In this session, Anna Negri and Dan Gaillard will share how they built their gamification program, how they track progress and performance (down to the KPIs they use, improvements in productivity, boosts in quality, etc.), and where they're planning to expand the program (perhaps to the retail staff this coming winter). They'll also pulse the audience to gather feedback and insights on the programs other contact centers are running and how they've affected the agent and customer experience.

Jun 17, 2026 8 min read Premium

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How to Calculate Your Take-Home Salary

Your take-home pay, also known as net pay or net salary, is the amount of money you receive after specific deductions such as tax, national insurance, pension contributions and student loan payments have been made from your gross monthly salary. Your gross monthly salary is the total amount you earn as an employee each month. This gross figure has had none of the necessary deductions applied. Both gross and take-home salary will be outlined on your payslip, including a breakdown of your deductions. On your payslip, you will also find your payroll number and tax code, which impacts how much tax and national insurance you pay. The tax code you are assigned, and therefore the proportion of your salary you will be required to pay in tax and national insurance, depends upon the amount you earn per month. It is important that you receive a payslip each time you are paid and keep them safe for future reference. Some companies use online systems, so their payslips are accessible via a website or portal. If you are an employee or a casual worker, you are entitled to a detailed payslip. Whilst your payslip will help you to understand your take-home salary and how it is reached, it is useful to be able to calculate your net salary for yourself. The process means you will learn more about how deductions are calculated and will gain an understanding of the different thresholds and factors that influence them. It also means you will easily be able to sense-check your payslips. Every employee has different salary deductions relating to their circumstances and salary grade. They will, therefore, have differing take-home salaries.

Jun 17, 2026 8 min read Premium

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HTTP Load Balancing with Nginx

This video talks through how to build a load balancer that will accept requests from clients, route those requests to a web server for processing, and send back the results to the client.

Jun 17, 2026 8 min read Premium

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From Batch to Real-Time: What It Actually Takes to Modernize Your Data Pipelines

Most data teams know their pipelines need to evolve. Batch loads that run overnight, manual workflows stitched together over the years, legacy tooling that was never designed for the demands of real-time analytics or the AI agents that are about to depend on them. But the challenge is figuring out where to start, what to prioritize, and how to modernize without turning it into a six-month replatforming project. The stakes are higher than they used to be. Agentic RAG systems retrieve and reason over live enterprise data and they're only as reliable as the pipelines feeding them. Stale batch data, inconsistent schemas, and siloed sources don't just slow down your analysts. They cause agents to retrieve the wrong context and fail in production. In this session, Kim Fessel joins Jess Ramos of Big Data Energy and Manish Patel, GM of Data Integration at CData, to talk through what pipeline modernization actually looks like in practice. We'll cover when CDC is the right move versus when it's overkill, how to approach hybrid environments where legacy and cloud systems need to coexist, and what separates teams that modernize incrementally from those that get stuck in planning mode. We'll also walk through how CData Sync fits into this, from CDC across sources like SQL Server and Oracle, to pipeline orchestration and delivery into open table formats like Delta Lake and Iceberg, the same formats underpinning retrieval in modern agentic RAG architectures. Can't join us live? Register anyway and we'll send you a recording after the session. By registering, you consent to receiving email communications from Towards Data Science and CData. You may opt out at any time.

Jun 17, 2026 8 min read Premium

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From Prompt to Exploit: How LLMs Are Changing API Attacks

The way applications are being attacked is changing faster than most teams realize. As LLMs enable faster discovery and exploitation of weaknesses, APIs have become the easiest path for attackers to navigate complex, interconnected systems. This session is for anyone looking to understand how attacker behavior is evolving in practice, and what that means for securing modern, API-driven environments. The problem is not just more attacks, it is the speed and efficiency at which they now happen. Traditional security approaches were not built for automated exploit chaining or machine-speed reconnaissance, creating gaps in visibility and control. This session breaks down where those gaps exist and how teams need to rethink trust, access, and risk in an AI-driven world.

Jun 17, 2026 8 min read Premium