The Asset Archive

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The Wall is a Myth: Getting Closer to Your Customer Through Outsourcing

Are you building a wall between your organization and your customer by outsourcing your customer service? Short answer: No. Here's why. For brand-conscious organizations who have never outsourced before, there’s a common fear that putting your customer care in the hands of an outsourced partner effectively builds a wall between you and your customer. We get the reasoning – after all, your customers are your most important asset and anything that adds a layer between you and your customers must be a barrier. We beg to differ.

Jun 17, 2026 8 min read Premium

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The Communications Hub for Employees and Customers: 8x8 X Series Overview

Reliable and clear communications have never been more critical than in today’s business environment. This overview describes how the 8x8 X Series arms employees with the tools they need to communicate, collaborate and access the organization’s most valuable data and experts so they can optimize every moment of engagement. Built on the premise that successful businesses must accelerate revenue and profit growth by lowering costs while improving service, delivering a targeted customer experience, automating processes, enabling new business models, and facilitating flexible work locations, the 8x8 Series enables businesses to move at the speed of employee and customer expectations. Transform employee and customer engagement with this resource!

Jun 17, 2026 8 min read Premium

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Is Online Training a Money Saver For Your Company?

Use this free calculator to measure in dollars the impact of training employees online.

Jun 17, 2026 8 min read Premium

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Rigzone Global Retention Survey

Rigzone's survey of more than 27,000 currently employed oil and gas professionals in every region of the world reveals some startling statistics. Download this Oil & Gas employee retention survey results and find out what they are. Lower turnover and improve your ability to retain your most valued employees. Find out what percentage of your employees believe it would be easy to find a new position and how likely they are to have been contacted by a recruiter. Learn about successful retention incentives. See results by world region.

Jun 17, 2026 8 min read Premium

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10 Best Practice Tips for Screening Resumes and Candidates

Reduce the amount of time you spend sifting through unqualified candidates' resumes with these 10 quick and easy tips. Screen applicants more efficiently, save yourself time and frustration and be more successful filling your open positions with top performers.

Jun 17, 2026 8 min read Premium

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4 Tips for Recruiting Oil & Gas Professionals

Improve your ability to recruit and retain top Oil & Gas pros using 4 non-traditional techniques that are proven to work. Read these tips and you'll increase your pool of qualified candidates, improve your ability to choose the right candidates, and lower your turnover.

Jun 17, 2026 8 min read Premium

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90 Ways to Stay Productive and Motivated When Working From Home

Working from the same place that you live can be challenging. Here's how to get the job done well when working from home. The rise of globalization led to a shift in how we view the workplace. For years we have considered our work life as an entirely separate event from our home life; distancing the two has been a crucial aspect of self-care. As more people are working at home, individual productivity should rise. However, many workers are feeling less and less productive. One of the biggest aspects of increasing productivity can be making some small changes in your daily routine. It's easy to fall into an efficiency slump when working from home. If you're looking to increase your productivity while working from home, check out this list of tips. We've put them together in one handy PDF, perfect for printing off and keeping on your desk.

Jun 17, 2026 8 min read Premium

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Measuring the Business Benefits of Diversity

Tracking and assessing workforce-diversity programs shouldn't be hard work, but it should be a top priority. Because businesses benefit when they employ highly engaged workers with different backgrounds, HR leaders and hiring professionals contribute directly to a company's success when diversity programs meet their goals.

Jun 17, 2026 8 min read Premium

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You Unstuck: Mastering the New Rules of Risk-taking in Work and Life -- Free Sample Chapter

Everyone gets stuck. It’s part of being human. The real question is this: What are you going to do about it? You Unstuck is designed to give you the hope and tools to get you past your sticking points. In You Unstuck, Libby Gill uses cases studies, client stories from her coaching work, and brain research to help readers understand the biological basis of fears that hold them back. She shows how to reframe what she calls Riskophobia, turn off the fear voices, and circumvent ancient defense systems. Readers can then create an Escalating Risk Hierarchy by "chunking down" their vision into small, actionable steps, ordered from least to most anxiety inducing. By combining stress-busting relaxation techniques with small action steps, the readers’ odds for realizing their vision greatly increase in this Relax, Risk, Repeat cycle. Gill also shows readers how to "Avoid Limiters & Embrace Liberators," keeping naysayers at bay while seeking influential supporters who can help free their creativity and productivity.

Jun 17, 2026 8 min read Premium

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The Polished Portfolio Checklist: How to Clean Your Social Profiles + Create a Professional Presence

Make sure that the next time a potential employer, client, or networking connection Googles you, the results show the best version of what makes you so amazing! Did you know that 70 percent of hiring managers use social media to vet their candidates? Due to that wild statistic, we team up with Squarespace to create a checklist to clean up your college party photos and put your best foot forward, digitally-speaking. It’s time for you to reclaim your Google search results. Take back your name and make sure that your best potential connections can easily find you. Use this checklist to overhaul your digital presence to achieve the very best outcomes—for you and your career.

Jun 17, 2026 8 min read Premium

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An HR Plan to Employee Wellness

How to Design Workspaces that Improve Employee Health and Productivity In this playbook, we’ll discuss not only the types of solutions you can implement, but also how these ergonomic practices can support increased productivity and better employee health.

Jun 17, 2026 8 min read Premium

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Mind the Gap: The have and have nots of HR analytics

Free Infographic to Mind the Gap: The have and have nots of HR analytics Understanding your global workforce through analytics.

Jun 17, 2026 8 min read Premium

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GLOBAL PHARMA SAVES 4 MONTHS RECRUITMENT EFFORTS WITH DIGITAL CAMPAIGNING

Trialbee's Smart Patient Matching drives 30% referral conversion rate A large global pharma initiated a phase III study testing the efficacy of combining two existing drugs in overactive bladder patients.

Jun 17, 2026 8 min read Premium

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How to Give a Speech Preview Chapter

Take a sneak peak at Gary Genard's classic handbook for delivering relaxed, confident, and successful presentations. This preview chapter on "Acting and Public Speaking" explores what the actor's art can teach you about how to master stage presence and why acting skills matter in business presentations. Dr. Gary Genard's How to Give a Speech features more than 101 easy-to-master skills for dynamic public speaking. Learn how to tap your natural talents to engage and persuade your audience. Topics cover how to:

Jun 17, 2026 8 min read Premium

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DIGITAL-FIRST FINANCE FUNCTION IN THE MIDDLE-MARKET

The world has never before seen a pandemic like the one of 2020, and its effects will continue to transform the way global businesses function. A relevant example of this is manifesting in various organizations’ return-to-work policies. Here are three facts that organizations, and especially offices of finance, need to consider when examining the future of their company, employees and approach to remote work.

Jun 17, 2026 8 min read Premium