The White Paper Archive

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How to Make Employee Learning Stick

Training is great, but what happens when the excitement wears off? Learn strategies to better ensure that the training your firm provides employees sticks.

Apr 15, 2026 8 min read Premium

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Evaluating the Return on Investment (ROI) of Wellness Programs

You’ve seen the headlines and know you should be investing in a mindfulness-based program at your organization. But, you’re not sure where to begin and how to measure the Return on Investment (ROI). We hear you. We’ve put together this helpful guide to give you the tools to understand the costs and make the case to invest in mindfulness. Because unlike measuring a capital investment, such as a new piece of equipment, ROI for health and wellbeing is more difficult to measure and requires a different perspective. Why is ROI so difficult to measure?  Simply, because it’s difficult to evaluate the value of something “not happening”. For example, it’s nearly impossible to predict when a program linked to stress reduction will prevent severe health problems or even an accident.

Apr 15, 2026 8 min read Premium

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The Power of Cross-Company Financial Planning

In this white paper we outline the benefits and costs of Integrated Financial Planning (IFP) so that finance professionals can determine if, how, and when to consider unifying technology solutions (e.g. Corporate Performance Management software) that can help them unlock the insights captured in their company’s data and planning processes.

Apr 15, 2026 8 min read Premium

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The ROI of Smart Tuition Reimbursement

Investing in today’s Education Benefits as company compensation is no different than offering medical insurance and IRAs. Therefore, you’ll want to implement a strategic tuition reimbursement program that affords ROI for your company.

Apr 15, 2026 8 min read Premium

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Why is Medicare Such a Big Deal, and Why Should Health Professionals Care?

Understanding the history, economics, and importance of Medicare as it relates to Healthcare Professionals. Medicare in the United States provides health insurance for Americans aged 65 and older, as well as for people with disabilities identified by the Social Security Administration and those with end-stage renal disease and amyotrophic lateral sclerosis (ALS or Lou Gehrig’s disease). Understanding the trajectory of the development over time of this national benefit provides a perspective of the impact of this program on the health and welfare of U.S. citizens and, by extension, the practice of health care providers caring for them.

Apr 15, 2026 8 min read Premium

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The Strategic Role of Email in Employee Communication

Make email the communication engagement star it can be when deployed like it should be By now it’s become predictable. Every now and then, on a reasonably regular basis, someone will say that email as a workplace communication channel is dead, or at the very least on its death throes. Buried by noise and shiny new tools. But of course, it’s not. Far from it. Email remains by far the most widely used communication channel in today’s workplace. Not only that, research shows email growth will continue to soar, with an additional half a billion business and personal users by 2022. Despite the obvious downside of email misuse or overuse – think overwhelmed recipients and overloaded inboxes – email plays a critical strategic and tactical role in employee communications, and that’s not going to change anytime soon. This white paper by the acclaimed professional communicator Priya Bates, Founder & President of Inner Strength Communication Inc., explores this strategic role. It will also focus on email effectiveness and the necessity of an active versus passive approach to email strategy, as well as its role in a multichannel environment. Finally, it will recommend the steps that organizations and communication professionals can take to strategically use email as a business tool that enables, engages and empowers employees to deliver results.

Apr 15, 2026 8 min read Premium

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The Business Value of Internal Communications for the C-Suite

Business communication professionals, particularly those focused on internal communications, are the critical support and enablers of alignment, engagement, and culture in organizations. More and more C-suite leaders realize this and understand the crucial importance of great communications for attracting and retaining scarce talent, the happiness and welfare of their employees, and the impact on the financial bottom line. In this white paper, Zora Artis, GAICD, SCMP, takes a closer look at the business value of internal communications for the C-suite, particularly in a period of rapid business, technological and political disruption, and what communication professionals need to do to be the strategic advisors their leaders need at a time of constant challenge and change.

Apr 15, 2026 8 min read Premium

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Employee Engagement: Enhancing Customer Experience from The Inside

Exceptional employee experience defines the most successful companies in the world. According to the research conducted by Wellable, companies which invest in employee experience are four times more profitable than those that don’t.

Apr 15, 2026 8 min read Premium

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Why You Should Encourage Employees to Take Advantage of Education Benefits

The right tuition program (TAP) benefits the organization and the employee. Yet it remains one of the more underutilized company perks. Find out why HR and management should encourage employees to take advantage of these opportunities and: How education benefits are now being viewed as standard compensation for both employer and employee Why more professionals aren't using the tuition reimbursement programs in place

Apr 15, 2026 8 min read Premium

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The Ultimate Guide to HR Employee Communications Strategy

There’s an immediate need for HR professionals to collaborate directly with their C-suite executives and leaders to create, revise and/or align their employee communications strategy to the organization’s strategic priorities and mission statement. HR cannot miss this opportunity to add value, build individual visibility, trust and knowledge with their executives. Learning the techniques to educate their leaders on the value of effective employee communications is critical. This whitepaper shares key considerations, insights and action steps necessary for HR professionals to research, design, present and rollout a well-thought-out, aligned employee communications strategy while building that C-suite partnership! It also outlines practical steps for HR and executive partners to identify their organization’s identity and unique attributes. It will enable HR to showcase exceptional thought leadership strategies and collaborative techniques while showcasing the HR professional’s individual talents.

Apr 15, 2026 8 min read Premium

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Smaller By Design:

Companies with extensive billing, care, and service or sales agents understand the vital role the contact center plays in their business. Through it, organizations are able to expand, build customer loyalty and protect the brand. Choosing the right outsourcing partner can translate to cost reduction, reduced turnover and higher returns. While there are many options available to meet outsourcing needs, no location does so as effectively as Belize.  Download our latest Brief and discover why Belize is the outsourcing hub of choice, including:

Apr 15, 2026 8 min read Premium

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Four Areas Employees Need to Train to be More Productive at Work

Learn about how the brain makes decisions, and four areas employees can focus on improving to be more productive at work. Our decisions...past and present...define who we are and how we make decisions especially in the work environment. These events help shape the brain to create great leaders, problem solvers, and decision makers. By empowering employees to understand how their brain works, they can master new habits, reduce stress, be more productive, and improve focus to make better decisions and thrive in a work environment. Download this resource to learn about how the brain makes decisions, and four areas employees can focus on improving to be more productive at work.

Apr 15, 2026 8 min read Premium

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8 Big Health Plan Design Ideas

Is it time to rethink your health benefits strategy? Here are 8 actionable health plan design ideas, each with their own pros and cons. Almost half of employers are experimenting with innovative health plan design ideas in an effort to cut costs and improve member experience, according to a National Business Group on Health survey. There are a lot of new and interesting ways to structure our health plan to achieve those goals, but it can be daunting to evaluate them all. This whitepaper outlines eight ways you can adjust your plan design today, and the pros and cons of each. That includes:

Apr 15, 2026 8 min read Premium

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ContentClick in White Paper

Four Areas Employees Need to Train to be More Productive at Work

Learn about how the brain makes decisions, and four areas employees can focus on improving to be more productive at work. Our decisions...past and present...define who we are and how we make decisions especially in the work environment. These events help shape the brain to create great leaders, problem solvers, and decision makers. By empowering employees to understand how their brain works, they can master new habits, reduce stress, be more productive, and improve focus to make better decisions and thrive in a work environment. Download this resource to learn about how the brain makes decisions, and four areas employees can focus on improving to be more productive at work.

Apr 15, 2026 8 min read Premium

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ContentClick in White Paper

Why You Should Encourage Employees to Take Advantage of Education Benefits

The right tuition program (TAP) benefits the organization and the employee. Yet it remains one of the more underutilized company perks. Find out why HR and management should encourage employees to take advantage of these opportunities and: How education benefits are now being viewed as standard compensation for both employer and employee Why more professionals aren't using the tuition reimbursement programs in place

Apr 15, 2026 8 min read Premium