The Report Archive

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2025 State of the Data Center Executive Summary

Preparing for an AI-Driven Future: A Look at the Evolution of Our Industry AFCOM’s 2025 State of the Data Center Report, now in its ninth edition, succinctly captures the key trends impacting the industry and what data center managers should do about them. It lays out the extreme magnitude of a transformation that we’re currently undergoing: It concludes that every data center is becoming an AI data center. Download this executive summary to get the key research you need in 2025!

Apr 15, 2026 8 min read Premium

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Trends to Watch: Data Center Compute

Hyper heterogeneous computing will explode this year and beyond The era of general-purpose servers is fading as data centers embrace hyper-heterogeneous computing to optimize performance, efficiency, and sustainability. Last year, the surge in custom CPUs, co-processors, FPGAs, and ASICs redefined server architectures, tailoring hardware to specific workloads like AI, video processing, and analytics. The demand for higher performance per watt and technology sovereignty will further accelerate silicon diversity, making custom server silicon a dominant force. As a result, silicon costs (excluding memory and storage) will climb toward 70% of total compute costs by 2026, reshaping the economics of data center infrastructure. Download the full report to explore how hyper-heterogeneous computing is transforming data center architecture today and beyond.

Apr 15, 2026 8 min read Premium

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2025 State of the Data Center Report

Everything you need to know to prepare for an AI driven future This report explores some of the most influential trends shaping our industry, offering fresh insights into the rapidly evolving digital landscape through all-new sections and findings.

Apr 15, 2026 8 min read Premium

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Steering Between Hype and Hopelessness

AI is affecting security in every part of the communications infrastructure. Research and advisory firm Metrigy found that collaboration security incidents are up 300% since 2021, while a report from TransUnion finds that 70% of telecom fraud incidents are now occurring through online channels. Rounding out the picture is a report from security vendor Pindrop, which found that fraud in contact centers now occurs in one of every 599 incoming calls, representing a 26% increase year over year and a 100% increase when compared to 2021. Here are four ways that AI is weaponizing vulnerabilities in communications infrastructures today. Download Now!

Apr 15, 2026 8 min read Premium

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Essential News & Insights from Black Hat USA 2025

Couldn't make it to Las Vegas for Black Hat USA 2025? Experience the conference as if you were there with this comprehensive roundup from Dark Reading's on-the-ground editorial team. This one-stop resource delivers all the critical highlights cybersecurity leaders need: emerging AI-driven threats, critical zero-day vulnerabilities, ransomware alliance developments, and government zero-trust strategies. Get expert perspectives from the year's most important security conference, all in one place.

Apr 15, 2026 8 min read Premium

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[Exclusive ITPro Today Report] 2025 IT Priorities

This report explores current IT focus areas and provides valuable perspective on strategic technology planning trends for the coming year. ITPro Today surveyed IT professionals to better understand the current IT workforce and issues around remote and hybrid work models, reporting structure, IT priorities, budgets, and purchase plans. This report analyzes these trends and presents the data behind them. It also explains what the facts say about how IT organizations are operating in today’s landscape — which types of technology are driving the greatest transformation, which challenges pose the greatest barriers to innovation, and how IT professionals are planning for the future. Download the report today and see how your organization measures up to your peers and your competition.

Apr 15, 2026 8 min read Premium

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Edge Computing Trends: Adoption, Challenges, and Future Outlook

This report shares insights on edge computing, gathered from a survey of IT professionals. Explore strategies for optimizing costs, extending security, and more. Edge computing — the practice of operating closer to end users rather than in centralized data centers — has been a hot topic in IT for years. Because edge architectures can reduce latency and improve performance, businesses have embraced them to address speed, security, and efficiency challenges. While these benefits have long been relevant, edge computing has become even more critical in the age of real-time data analytics and artificial intelligence. These workloads demand near-instantaneous processing, making traditional network architectures less viable. But how much of the edge computing talk is just that — talk — and how much reflects real-world adoption? To what extent are businesses actively deploying edge workloads? What challenges do they face, and what benefits do they see? To answer these questions, ITPro Today surveyed IT professionals about their organizations' edge computing strategies and investments. The survey results, which are detailed in this report, offer valuable insights into the current state of edge computing and where businesses plan to invest next at the network edge. For key survey findings, a deep dive into the survey data and its implications for modern IT strategies, download your free copy of our 2025 Edge Computing Trends Report today!

Apr 15, 2026 8 min read Premium

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How to Avoid the Gotchas in a Complex CCaaS Migration

Enterprise Connect 2025 examined the complex challenges and essential best practices organizations face when migrating from traditional on-premises contact center infrastructure to cloud-based CCaaS (Contact Center as a Service) solutions. Through a detailed analysis of Allina Health's migration journey, this report identifies critical obstacles including unexpected implementation delays, integration complications, and contract negotiation pitfalls that can significantly impact migration timelines and outcomes. Combining strategic insights from consulting firm TC2 with Allina Health's documented experience, this comprehensive examination provides organizations with a practical framework for navigating the complexities of CCaaS adoption and avoiding common migration pitfalls. Download now to continue reading!

Apr 15, 2026 8 min read Premium

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Cooling Innovation Front and Center at Data Center World 2025

Revolutionizing Data Center Cooling for the AI-Powered Future As AI workloads grow exponentially, data centers are facing unprecedented cooling challenges—and breakthroughs. This in-depth report from Data Center World 2025 explores revolutionary advancements from industry leaders like NVIDIA, Seguente, and ACT. Discover how next-gen two-phase cooling, immersive server trays, and ARPA-E's COOLERCHIPS program are reshaping thermal management to support high-power-density AI systems. Ideal for data center engineers, AI infrastructure planners, and sustainability advocates looking to stay ahead of the curve.

Apr 15, 2026 8 min read Premium

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Nvidia and Google Push the Scale of AI Data Centers to the Limit

Explore how industry giants NVIDIA and Google are redefining the future of AI infrastructure. This compelling report from Data Center World 2025 highlights groundbreaking developments such as NVIDIA’s AI factories powered by Blackwell GPUs and Google’s bold investment in small modular nuclear reactors to meet AI’s soaring energy demands. Discover cutting-edge insights into high-density cooling, on-site power generation, and the transformation of traditional data centers into AI superhubs. Essential reading for tech leaders, data center professionals, and anyone tracking the AI revolution.

Apr 15, 2026 8 min read Premium

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Power, Power, and MORE POWER!

New Data Centers Must Solve Power Availability if AI Factories Are To Succeed As AI workloads surge, power is becoming the defining constraint—and opportunity—for data center growth. This exclusive report explores how hyperscalers, developers, and energy innovators are reshaping power infrastructure to meet the demands of tomorrow’s AI factories. Discover expert insights, bold forecasts, and the new strategies driving the future of high-density computing. If you’re planning, building, or investing in next-gen data centers, you can’t pass this by.

Apr 15, 2026 8 min read Premium

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Cybersecurity Essentials: Protecting Communications Technology for the Future

The cybersecurity landscape continues to evolve at an unprecedented pace, with social engineering emerging as the dominant threat vector in 2025. Recent analyses from an Enterprise Connect conference session led by industry and cybersecurity experts indicate that 74% of data breaches now involve human exploitation, highlighting the critical need for enhanced security measures and comprehensive organizational strategies. Download now to continue reading!

Apr 15, 2026 8 min read Premium

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Master Excel with AI Boost Your Efficiency

A powerful AI cheat sheet for using AI inside Excel to get complex tasks done faster. AI Fire provides this Excel-focused cheat sheet to level up your data game. Learn how AI automates formulas, visualizations, data cleaning, and reporting—all without plugins or stress.

Apr 15, 2026 8 min read Premium

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Top 5 Collaboration/CX Technology Issues Facing Enterprises in 2025

Enterprise IT/communications professionals face an array of challenges, from the impact of AI to strategies for the cloud, CX, AV/video for meeting rooms, and security. Below you’ll find the top 5 industry issues as identified by the program committee of Enterprise Connect, the largest vendor-neutral, independent conference and expo for the enterprise communications industry in North America.

Apr 15, 2026 8 min read Premium

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5 Trends That Will Impact Contact Centers in 2025

As contact centers adapt to new technologies and changing workforce dynamics, five key trends are shaping the future of customer service. From AI’s impact to the growing importance of psychological safety, these trends highlight how innovation, culture, and strategy come together to create both challenges and opportunities. Embracing these insights will help contact centers not just keep up with change but lead the way. Let’s dive into these trends with expert advice and practical strategies. Download now to continue reading!

Apr 15, 2026 8 min read Premium